Software Engineer (L3)

Job Description

Who we are At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences. Our dedication to remote-first work , and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands. We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions! . See yourself at Twilio Join the Sierra Maestro team as Twilio’s next Software Engineer (L3) About the job This position is needed to expand the cross channel conversations team in Twilio. The team is working on building the next generation omni-channel platform and data layer that bridges all Twilio channels including Voice, Messaging, and Email to empower businesses to engage with millions of customers at scale with highly personalized, data-driven interactions. We are looking for an engineer that will help build this highly available platform, integrate with several Twilio products and external systems such as data lakes, AI agents and analytic tools to deliver seamless and intelligent customer experiences. You’ll have the opportunity to design core components and influence org-wide architectural decisions, mentor engineers, and engage directly with multiple teams. Responsibilities In this role, you’ll: Collaborate with other team members, including our Product team, to help influence, own, and improve our product offering Design, build, and maintain massively scalable, highly reliable and resilient Java and Go services hosted in AWS cloud working in a fast growing and engineering focused company Design customer focused and scalable software in a distributed system Work with other engineering teams and with members of the product organization to distill internal and customer needs into requirements and tech specs. Build features without having all the answers; adopt new technologies and strategies where applicable. Cultivate a culture of ownership and growth

Required Skills